Online order pick-up hours:
Thursdays 12:00pm - 2:00pm
Please read through this user guide before utilizing our Online Ordering System.
Ordering your Food Bank groceries is quick and easy with our online system. By entering all the required fields, we will easily meet our state and federal requirements to provide you with healthy food options.
There are a few things to consider before using this system:
1. Our volunteers will pack the appropriate quantity of an item by the size of your household.
2. You will be able to submit 1 online order between the days of Friday – Wednesday. Pick-up will be available on Thursdays from 12:00pm-2:00pm. We will not be able to distribute these orders on any other normal operation day.
3.WHEN PICKING UP YOUR GROCERIES, please park on the street in front of the food bank and call us at 360-378-4640. Please be ready to provide your name and any needed information. Then allow a few minutes for the volunteer to pack your perishable items.
4. IF YOU ARE PICKING UP FOR SOMEONE ELSE, PLEASE LEAVE YOUR DETAILS IN THE COMMENTS SECTION
(nAME & PHONE NUMBER).
5. To maintain social distancing guidelines, please have your vehicle door, or trunk open when the volunteer delivers your groceries.
Thank you!
Due to multiple customers not picking up their orders, we are implementing a "3 strikes and you're out" policy. We truly respect the time and effort of our volunteers and hope that this policy will help make an effective change. The new policy will work like this:
1) The 1st time a customer does NOT pick up their online order, they're name will be noted and their bags
will be packed at the time they arrive the following week. (Please allow at least 15 minutes for the
volunteers to pack the order, therefore customer should pick up no later than 1:45)
2) The 2nd time a customer does NOT pick up their online order, they're name will be noted and their bags
will be packed at the time they arrive the following week. (Please allow at least 15 minutes for the
volunteers to pack the order, therefore customer should pick up no later than 1:45) They will also
receive an email reminder of this policy.
3) The 3rd time a customer does NOT pick up their online order, they will not be allowed to use this
service. They will also receive an email reminder of this policy.
All customers are welcome to shop in store during our regular business hours on Wednesday and Saturday from 11:30am - 2:00pm. Thank you all for understanding!
1) The 1st time a customer does NOT pick up their online order, they're name will be noted and their bags
will be packed at the time they arrive the following week. (Please allow at least 15 minutes for the
volunteers to pack the order, therefore customer should pick up no later than 1:45)
2) The 2nd time a customer does NOT pick up their online order, they're name will be noted and their bags
will be packed at the time they arrive the following week. (Please allow at least 15 minutes for the
volunteers to pack the order, therefore customer should pick up no later than 1:45) They will also
receive an email reminder of this policy.
3) The 3rd time a customer does NOT pick up their online order, they will not be allowed to use this
service. They will also receive an email reminder of this policy.
All customers are welcome to shop in store during our regular business hours on Wednesday and Saturday from 11:30am - 2:00pm. Thank you all for understanding!
